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FAQ
Q. What are your business hours? A. 24 hours/day.
Q. What is the best way to contact you? A. coachstewiee@yahoo.com during the hours of 9:00-6:00 Monday - Saturday
Q. What forms of payment do you accept? A. We accept payments through Paypal and Google Checkout. Google checkout is available at www.allabouttots.ecrater.com.
Shipping Information:
Orders completed Monday-Friday will be shipped the next day, as long as the product is in stock and payment has been accepted. We ship USPS Priority 2-3 day expected delivery, USPS Parcel 2-9 day expected delivery, and UPS Ground 1-6 day expected delivery. If you need overnight service please contact us for further instructions.
Refund, Returns and Cancellation Policies:
We have a 100% money back guarantee on products that are unopened. Buyer is responsible for all shipping costs. Items must be returned within 14 days of receipt following a notification as to why the return is being made. Cancellations need to be processed within 24 hours of your order. Contact us at coachstewiee@yahoo.com to notify us of refund requests, returns, or cancellations.
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